FENTY STUDIOS / SUPPORT
Support
Stuck, found a bug, or have a licensing question? We're here to help.
Check the docs first
Each tool's guide covers installation, every tool and setting, and common questions:
- MeasureKit documentation
- StairBuilder documentation
- LevelNotes documentation
- TraversalPreview documentation
- ReferencePlanes documentation
Email us
To help us answer quickly, please include:
- The tool and its version (Edit → Plugins shows it)
- Your Unreal Engine version and operating system
- Where you bought it (Fab, Gumroad or itch.io)
- What you did, what you expected, and what happened
- The Output Log, from Window → Output Log, or the log file in your project's Saved/Logs folder
Installing and updating
Fab purchases install through the Epic Games Launcher. Gumroad and itch.io downloads include a README.txt with install steps: close the editor, copy the plugin folder into your project's Plugins folder, then enable it under Edit → Plugins. To update, replace the folder with the new download.